* Wilting is a natural process in flower aging and does not affect the drying process, but the better the condition fresh the better the end result.

* All artwork is at our discretion.

* Client accepts  Forever Blooming’s process of  bouquet preservation including each flower being fully recoloured and accepts it is not fresh flower framing

* Client MUST provide a hard copy photo (no email or internet accepted) with a clear frontal view of your bouquet, if not received, results may differ with colouring and placement process, this is required 6 weeks after your wedding/event date, failure to provide same by this time may result in greater variance in colouring and placement

* Your trinkets and photos/certificates for framing are required 6 weeks after your event date

* A $200 deposit is required to secure your booking which is non-refundable.

* Should you be unable to pay your final payment upon completion, an installment plan can be arranged for an additional fee of $35.00.

* The client must pay for any changes requested after the item is completed.

* Full blown, damaged or deteriorated bouquets, can be restored with our restoration processes. This is labour intensive and will incur an additional charge of no more than $100.  You will be contacted if this is required.

* The maximum holding period is six (6) months then notification ONCE will be given of  disposal of your flowers if not framed with no refund, if framed, we reserve the right to resume complete ownership with no refund to you.

* Your deposit is non-refundable, but it will be deducted from your final account.

* Some flowers may appear darker once preserved.  All efforts are made to colour match to the original colours but no responsibility is accepted, as this is out of our control.

* If your frame or mat selection is unavailable, we reserve the right to replace with similar replacement.

* If sending flowers to us by Australia Post, you must telephone us to confirm and finalise your booking and to notify us that your flowers have been sent—no responsibility is taken for this if you do not notify us as aforementioned.

* Delivery costs of final product by courier (SE QLD only $35) and Australia Post (regional Qld only from $55 with size restriction,) are the responsibility of the client. 

* Free collection and delivery of your bouquet is to limited areas only. Please enquire with us on these, and these are only done on prior arrangement with us.